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Returns & Refunds

Your satisfaction is our priority

1
Contact Us
Reach out within 30 days of receiving your order
2
Get Authorization
We'll provide you with a return authorization number
3
Ship Item Back
Send the item in original packaging with receipt
4
Receive Refund
Get your refund within 5-7 business days of receipt
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Return Policy

All sales are final | No refunds
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Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return:
â€ĸ Your item must be unused and in the same condition that you received it
â€ĸ Your item must be in the original packaging
â€ĸ Your item needs to have the receipt or proof of purchase
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Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
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Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.
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Exchanges

If you need to exchange an item for a different size or style, please contact us first. We'll provide you with instructions on how to proceed with the exchange.
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Damaged Items

If you received a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund, including shipping costs.
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Custom Orders

Please note that custom or personalized jewelry pieces cannot be returned or refunded unless they arrive damaged or differ from your specifications.
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Contact Us

If you have any questions about our return policy, please contact us through our contact form or call us during business hours.

Need Help?

If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact us. Our customer service team is here to help make your return process as smooth as possible.

Contact Customer Service View FAQ