📦 Shipping Information
We ship beautiful rock jewelry across the USA with care and attention to detail
🚚 Shipping Options
Standard Shipping
Perfect for regular orders
Free Shipping
Automatically applied at checkout
🇺🇸 Shipping Zones
| Zone | States | Standard Delivery | Express Delivery | Additional Cost |
|---|---|---|---|---|
| Continental US | All 48 contiguous states | 5-7 business days | 2-3 business days | - |
| Alaska | AK | 7-10 business days | 3-5 business days | +$5.00 |
| Hawaii | HI | 7-10 business days | 3-5 business days | +$5.00 |
💎 Special Care for Rock Jewelry
Our Packaging Promise
Every piece of rock jewelry is carefully wrapped and packaged to ensure it arrives in perfect condition.
- ✓ Individual jewelry boxes for each piece
- ✓ Protective bubble wrap and padding
- ✓ Sturdy shipping boxes to prevent damage
- ✓ Tracking numbers for all shipments
- ✓ Insurance on orders over $100
❓ Frequently Asked Questions
When will my order ship?
Orders placed before 2 PM EST on business days typically ship the same day. Orders placed after 2 PM or on weekends will ship the next business day.
Do you ship internationally?
Currently, we only ship within the United States and US territories. We're working on expanding our international shipping options.
How can I track my order?
Once your order ships, you'll receive an email with tracking information. You can also track your order by logging into your account.
What if my jewelry is damaged during shipping?
We take great care in packaging, but if your item arrives damaged, please contact us within 48 hours with photos, and we'll arrange a replacement or refund.
Can I change my shipping address after ordering?
If your order hasn't shipped yet, we can update the address. Please contact us immediately for assistance.
📞 Need Help?
If you have questions about shipping or need assistance with your order, please don't hesitate to contact us:
support@rockjewelry.com
Phone
1-800-ROCKS-US
Hours
Mon-Fri: 9 AM - 6 PM EST